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Privacy Policy

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We are particularly attentive to the protection of your personal data.

In this respect, these rules set out the conditions under which Augis ("We" or "Us") processes, stores and uses certain personal data about you (the "Data") from the time of collection, as well as the choices you have regarding the collection and use of such Data (the "Data Protection Policy").

By visiting and/or using this site, you are deemed to accept this Data Protection Policy.

DATA COLLECTED AND PURPOSE OF COLLECTION

Please note that the provision of Data is, as the case may be, mandatory or optional in order to access or otherwise benefit from the means or services that Augis provides (which are described on the Site). Augis would therefore ask you to check whether your response is mandatory or optional before making any decision, and to consider the possible consequences of failing to respond, which Augis will inform you of on the Site.

We remind you that you have the right to access, modify, rectify, restrict and delete data concerning you (Regulation (EU) n°2016/679 of April 27, 2016 on the protection of personal data). To exercise this right, please fill in the form below :

data protection form

DATA COLLECTION ABOUT YOU

a)Augis may ask you to provide certain information, including your last name, first name, e-mail address, order address, delivery address, billing address, telephone number, type and number of payment or credit card (and its expiration date) or other means of payment.

Augis collects and, more broadly, processes, directly or indirectly, such Data in order to, as the case may be, :

    • register and, if necessary, validate your order
    • verify your identity, in certain cases
    • accept payment
    • contact you to inform you of the progress of your order
    • ship your order
    • enable you to take part in games or competitions
    • allow you to apply for financing from our partner
    • send you information and news, advertising or promotions from Augis (collections, new products, new services, partnerships, etc.);
    • generate anonymous statistics
    • conduct surveys; and
    • in general, to provide you with the best possible personalized service.

b)We collect and generally process your computer's IP address and other identification data ("Identification Data") for the purposes set forth herein and in particular to help Us identify possible problems affecting Our servers or Our hosting and communications, to administer the site efficiently, to detect your Internet browser version or, in certain cases, to verify or confirm your identity. Your Identification Data will also be used for statistical purposes. It will not be (i) communicated by Us to anyone other than Our subcontractors and partners and/or (ii) reconciled with other information, except in cases where such communication and/or reconciliation is required, either by law or by any competent authority, or for reasons of transaction and payment security, or, more generally, to satisfy any other request or legitimate need.

c) In order to enable Us to remain particularly attentive to your needs, We also sometimes use “cookies” (“connection cookies”) and/or other means allowing Us to access, receive and/or record information. coming from or destined for Your connection terminal equipment (hereinafter the “Cookies”). Cookies in the form of cookies are intended to signal your visit to Our site and, in certain cases, to improve Our personalized service. Cookies are in the form of files capable of identifying you as a customer and/or visitor to the site and recording your personal preferences as well as certain technical information (including click and clickstream data). Note that if you provide Us with Data (including Identification Data), this may be linked to the information stored in Cookies. By accepting the Data Protection Policy, you agree that Augis can transmit, receive and use Cookies to you. It is however specified that Our Cookies having the exclusive purpose of enabling or facilitating communication by electronic means, or which are strictly necessary for the provision of Our service in response to your express request, do not require Your consent. The retention period for information stored on your computer is 1 year. The “Help” section of the toolbar of most browsers tells you how to refuse certain Cookies or obtain a message notifying you of their receipt or how to deactivate them. However, certain parts of the site are only accessible with certain Cookies (such as cookies) and you should know that by deactivating them, you will not be able to access these parts.

d) Our website uses functions of the Hotjar web service provided by Hotjar Ltd., St Julians Business Center, 3 Elia Zammit Street, ST Julians STJ 1000, Malta, hereinafter referred to as "Hotjar", which allows us to measure and evaluate usage behavior on our website. By using this tool we receive valuable information to create a user-friendly website. Using Hotjar allows us to track clicks, mouse movements, scroll height, your device screen size, device type, browser information, geographic location (country only), the language used to view our website. In case any personal data of you or a third party is displayed on the Website, it will be automatically hidden by Hotjar and cannot be traced by the tool at any time. The legal basis for the use of this service is our legitimate interest in ensuring a provision of our website and services, preferably need- and demand-oriented according to Art. 6 paragraph 1 sentence 1 letter f of the GDPR. You can prevent or stop data processing at any time. To do this, you can download and install a browser plugin that blocks tracking services or can adjust the settings of your browser software accordingly to prevent the installation of cookies. You can also prevent Hotjar from collecting data if you visit this site. More information on Hotjar's data protection can be found at https://www.hotjar.com/legal/policies/privacy.

COLLECTION OF DATA REGARDING THIRD PARTIES

In certain cases, you may be required to send Us Data concerning third parties to enable them to receive information about Our products and services, or even our products or services themselves. For example, you can :

      • Send a product sheet to a loved one :

If you wish to send a page from Our site about a product to a loved one, we need to collect and process your email address as well as that of your loved one. These two addresses are then only used for this purpose.

      • Refer a friend :

Si If you wish to sponsor one or more friends, We need to collect and process your email address as well as that of your friend(s) in order to tell them from whom Augis is sending an email. These two addresses are then only used for this purpose.

      • Send a product to a loved one :

If you wish to send a product to a loved one, We need to collect and process your email address as well as the first and last name, email address, and delivery address of this loved one in order to send them to them the product. These Data will then only be used for this purpose.

In all these cases, you and Us ensure that the person concerned is already informed that you are communicating Personal Data concerning them to Us.

COMMUNICATION TO SUBCONTRACTORS

Augis communicates certain Data collected to subcontractors so that they can process them on its behalf within the framework and for the purposes of the purposes described in this Data Protection Policy.

For example, as part of and for the purposes of your order, We communicate your name and address to your bank for authorization and/or confirmation of payment by card (if you choose this payment method) and/or to the payment organization. transport for the delivery of your order.

Likewise, as part of and for the purposes of statistical analyzes on Our site (to determine, for example, the number of clicks per page), We may use the information stored in your Cookies and communicate it to third parties to whom We use for such statistical analyses. Please note in any case that all the statistics we produce are anonymous and relate to aggregates.

COMMUNICATION TO PARTNERS

In certain cases, We may be required to transmit some of your Data to partners, to which you consent as necessary.

      • Participation in games, competitions or satisfaction studies :

If you decide to participate in a game, a competition or a satisfaction study organized on Our site, We may share your Data with organizing partners to whom We may use, of which We will then communicate to you the identify. These partners will use your Data within the framework and for the purposes of implementing the game, competition or study. In certain cases, these partners may send you, subject to your prior consent where applicable, information concerning their products and services. You will always have the possibility to unsubscribe from their list by exercising your rights (as described in the "Your Rights" section below) relating to the Data concerning you processed by these partners directly with them, at the contact details they provide. will have indicated to you.

COMMUNICATION TO RELATED COMPANIES

We may communicate Data concerning you to companies to which Augis is related, whether they act as a subcontractor, or whether they act within the framework of their own purposes, which may include those referred to under the heading “ Prospecting” referred to herein, of which We will then inform you.

Furthermore, it is possible that all or part of the capital, voting rights, property or activities of our company may be sold or otherwise transferred (including through a change of control) for the benefit of another company. To the extent not prohibited by law, and in accordance with the terms of this Data Protection Policy, We may then share and/or transfer Data concerning you with such a company.

INTERNATIONAL DATA TRANSFER

In the cases provided for in this Data Protection Policy, We may transfer Data to States not belonging to the European Community (such as the United States of America), to which You consent in as needed. Data protection and laws in other countries may not be as protective as those in force in the European Community. Please be assured that We take measures to ensure that your Data is processed in accordance with the Data Protection Policy and the French rules applicable to such transfer.

PROSPECTION

Augis offers to keep you informed of the latest offers and new products offered on Our site. To this end, with your prior consent, when required by law, Augis may use your Data to :

(a) direct marketing of its own products and services by electronic means, in particular by electronic mail—including SMS and MMS—and by mailing list);

(b) direct prospecting of products and services on behalf of selected third parties in the field of jewelry and related sectors, and

(c) disseminate this Data to external organizations operating in the field of jewelry and related sectors wishing to market these types of products or services to you.

You are free to participate or not in our marketing activities. Thus, you can unsubscribe from the Augis mailing list at any time by notifying it in"My Account".

SECURITY

We are particularly attentive to the security of the Data we process. In order to protect them as best as possible against accidental or intentional manipulation, loss, destruction, communication or against unauthorized access, they are encrypted using SSL (“Secure Sockets Layer”) technology. Furthermore, internally, all Data is only accessible and used by people who strictly need to process it within the framework and for the purposes of the purposes described in this Data Protection Policy.

DATA RETENTION

Data concerning you will only be kept for the time necessary for the purposes described in this Data Protection Policy.

LINKS TO THIRD PARTY SITES

Our site may contain links to other sites which are not subject to the Data Protection Policy and where practices regarding personal data may be different from Ours. You must ensure that other sites respect your Data, in particular by reading any notices appearing on these other sites. We declare, and you accept that We are not responsible and that We have no control over the Data thus submitted to, or thus collected by third party sites, unless expressly provided by law or agreement to the contrary.

YOUR RIGHTS

In accordance with Law No. 78-17 amended from January 6, 1978 relating to data processing, files and freedoms, you have the right to access, modify, rectify, update, lock and erasure of data concerning you. In addition to the right of opposition specific to our Marketing activities, you have the right to object to your data being processed, for legitimate reasons, under the conditions and cases provided for by law. You can exercise these rights in"My Account"

You have the option of registering free of charge on the BLOCTEL telephone canvassing opposition list (www.bloctel.gouv.fr) in order to no longer be contacted by telephone by a professional with whom you do not have an ongoing contractual relationship, in accordance with law no. 2014-344 of March 17, 2014 relating to consumption.
Any consumer can register for free on this list on the website https://www.service-public.fr/particuliers/vosdroits/R43993

CONTACT US

This section allows you to send a message to Augisto ask a question or share your suggestions with us. Our customer service will respond to you as soon as possible. We store your comments for the sole purpose of being able to improve our site and the quality of our service and thus always improve your experience.